Reviews

Testimonials from Satisfied Customers

Here at Salem Cycle, we pride ourselves on our commitment to you and in providing the best possible service, whether that entails performing tune-ups, helping you find a new bicycle, offering training courses and group rides, or simply greeting you with a smile. In response to this continuing effort to better serve you, we have received numerous letters, emails and phone calls from satisfied customers who we have helped to enjoy their shopping experience. We figured it was about time to show the rest of the world what people have thought. So here are just a few of the responses we have received over the years.

We have also just added an Awards & Recognitions page that you should check out as well, that lists several of the thank you letters we have received from the various charities which we support!

If you are interested in leaving a message for us that we may use on the Internet, please contact us.

Thanks

Testimonials from Satisfied Customers

Here at Salem Cycle, we pride ourselves on our commitment to you and in providing the best possible service, whether that entails performing tune-ups, helping you find a new bicycle, offering training courses and group rides, or simply greeting you with a smile. In response to this continuing effort to better serve you, we have received numerous letters, emails and phone calls from satisfied customers who we have helped to enjoy their shopping experience. We figured it was about time to show the rest of the world what people have thought. So here are just a few of the responses we have received over the years.

We have also just added an Awards & Recognitions page that you should check out as well, that lists several of the thank you letters we have recieved from the various charities which we support!

If you are interested in leaving a message for us that we may use on the Internet, please contact us.

Thanks again for all of your support and kind words!

Name
Comment
ERIKA FRISBY you guys do a great job!!
ANDREW DEXTER With the purchase of a new bike I would have expected a little more time spent on getting it fitted to me.
TONY SANTOSUS Will was very attentive, hearing me out and recommending the perfect bike for my son. I couldn't have been happier with the experience.
DENNIS AGNO Wicked Awesome Store!
PAM OKERHOLM When I bought my bike, I felt like I was listened to and given direct, concise advice to make purchasing simple. I also very much appreciate your layaway!
JOSH MCCLOY I'd like to schedule a tune-up
DAN MESSINA I use to go to the bike store in Lynn for my bike but after I saw the bike at salem cycle I won't go anywhere use .............. Great selection , service and people .....................
KAREN MELER I love my new bike. Want to bring in for rack attachment but can't stop riding it long enough to leave in shop
KAREN MELER I love my new bike. Want to bring in for rack attachment but can't stop riding it long enough to leave in shop
DAN MESSINA I love my bike and I would tell anyone I know to go here. Great staff and great help with any question with your bike.
James I cannot complain about this establishment at all I try to order a part for my bike from a local dealer took him two months to get the part called this guy did not realize he was in Salem mass he is about two hours away from me drive he had the part within two days in the time we started talking his wife gave birth still kept me in contact from the hospital bed and had The part shipped to me by the time I got this part fix my bike and was off writing again the local dealer that I was buying it from still had not had the part took them two months to get back to me
THOMAS ROSATTO Great bike shop, Dan the owner is always there and very helpful, they care about bike and customers,not just $$.
THOMAS ROSATTO great bike shop
DAN MESSINA Everything is great about this place ( Staff and Owner )
SHAWN MCEACHERN Dino was great!
DAN MESSINA Dan and the staff are always helpful with the bikes and everything to do with the bikes.
BILL KING Customer service is great and by far best in the at.
MARK HUGHES AUTO PARKING IN SALEM IS NOT THE BEST DURING THE WEEK.....
Will Galasso & Milton Rios Already recommended SALEM Cycle
LESLIE RUSSELL A terrific experience. I will bring my bike back for future tune ups.
Question 2
How would you rate our product selection? (1 as the lowest to 10 as the highest)

108971/245.6%
How would you rate our product selection? (1 as the lowest to 10 as the highest) Total Votes
10 31
8 14
9 10
7 4
6 3
1 4
3 1
5 1
Question 3
How would your rate our store appearance (interior & exterior)? (1 as the lowest to 10 as the highest)

109571/252.9%
How would your rate our store appearance (interior & exterior)? (1 as the lowest to 10 as the highest) Total Votes
10 36
9 12
5 3
7 7
8 5
1 4
4 1
Question 4
How likely are you to recommend our store to a friend or family member? (1 as the lowest to 10 as the highest)

108971/273.5%
How likely are you to recommend our store to a friend or family member? (1 as the lowest to 10 as the highest) Total Votes
10 50
8 1
9 10
7 1
1 4
4 1
6 1

Comments:
Name
Comment
JESSE WONG You guys rock! I recommend you all the time.
KRISTIN STEEGER & JOHN ROLFE We have purchased 3 bikes and various clothing and accessories and the prices and the service have been outstanding. The staff have answered all our questions and they even put up with our kids. There are a lot of them and they are very busy. :) I would recommend Salem Cycle to my friends and I will be back for our families cycling needs.
RICHARD HOBEN The staff has always been very friendly and helpful to me.
Thomas Drover The Salem Cycle staff is excellent and very knowledgeable. They assisted me in purchasing my first road bike and have worked with me as I progress.
WILLIAM&RUTH KOBUS The best bicycle shop in Salem.
JOHN RUSSELL Mark and Brad were both very knowledgeable & helpful. My ordered bike came in the time frame expected and was set up great. I've already recommended the shop to a friend who had his bike tuned up there. Thx.
MARK SCHWARTZ Love this store! Great staff!
JERRY SMITH Inventory of bikes are limited. Maybe a TV Monitor that shows the different models available.
CHARLES ANTONIO Have worked with Salem Cycle while at SSU PD and have and was very satisfied. When I bought a bike for my wife Linda Salem Cycle was number one on my list. Thanks Dan.
Daniel Sampson Bought my bike there as well as my daughter's. Good place that I'll be back too in the future as my kids grow.